Service Providers
The media industry is a classic ecosystem in economic terms – a web of interdependent suppliers of equipment and services, many in highly specialised niches. Competing effectively in often crowded marketplaces depends on offering existing services as cost-effectively as possible, as well as bringing new services to market quickly.
Prototyping and testing new concepts can be highly capital-intensive and disruptive, consuming time and attention. Service providers need to be able to try out new ideas with the ability to drop them easily if the concept does not work or the service will not be profitable. They need to be able to expand into new territories and markets at the lowest risk possible.
Business agility with Mosaic
Mosaic’s flexible service model makes it the ideal basis for service providers, such as post-production companies and distribution platform providers, to enhance their service portfolios.
Mosaic’s functionality includes support for customization and tiered account management, allowing service providers to use its media feature set, through customizing the user interface or building on the underlying API, to create and launch new services.
Service providers can control a range of parameters including:
- Branding and layout – individualizing accounts
- Tiered permissions – allowing fine-grained access to projects, assets and functionality on a per-customer or per-user basis
- Delegated security – allowing LDAP-based login and a more seamless end-user experience
Product development teams can integrate Mosaic’s Web services on a granular basis, to consume these services as part of their solutions. This could result in anything from a re-skinning of the interface to reflect consistent branding, to the use of one or more low-level services as the foundation for a wider offering. All services are backed by 24x7 application support and enterprise-grade SLAs.
Mosaic’s flexible pricing allows service providers to test new services at minimal cost; and once they go live, to manage costs against revenues thanks to the pay-per-use commercial model. Contact Tata Communications for more information on how service and pricing can be tailored to customer needs.